As of 15 December 2024, based on legislative changes, it should be possible to submit certain types of applications also by electronic means based on a valid and activated residence document. The law allows online submission of applications for the renewal of temporary residence, issuance of a new residence card, applications for long-term residence, and applications for permanent residence for an unlimited period. Currently, however, electronic submission is only possible for applications for renewal of a temporary residence and applications for an issuance of a residence document.
You need to have a valid residence card, it needs to be activated for electronic use (at the Foreign Police without the need to book an appointment and on the spot) and you will need to set a security code (BOK), which you will use in electronic communication with the Foreign Police through eGovernment. You also need to purchase an ID card reader. After activating your residence card at the Foreign Police, you need to install necessary signature certificates/software to your computer. All relevant details and guidance is explained in details on this website. Our centre is not able to support clients with related questions/technical issues – please check user guides and FAQs on the eGovernment portal.
After successful electronic submission of application you will be informed on next steps directly from the Foreign Police (Ministry of Interior of SR) via your electronic mailbox.
You need to check your electronic mailbox (you can enter it with your activated residence card) regularly and follow the instructions from the Foreign Police (appointment for biometric data, fees).